Horstman M., Braun K., Sentes S. The Effective Manager 2ed 2023

Textbook in PDF format

A management book written by managers for front-line managers, The Effective Manager, 2nd edition, is a concise, practical, and incisive take on what to do and say to get the best results possible from your co-located or remotely distributed team. The book’s concrete advice will improve your relationships with your team members, increase your chances of being promoted, and generate trust amongst those you lead.You’ll learn why managing remote teams is so much harder than managing one in a single location and how to meet that challenge head-on. You’ll also discover how to introduce your ideas to your team, counter their concerns and pushback, and ensure your instructions are followed.In the place of vague bromides about being “impactful” or “candid,” you’ll get hands-on guidance on how to behave in the situations that managers find themselves in on a daily basis.A book for every manager at every level, The Effective Manager shows you what you can do now, today, with your team members to improve their performance, increase personnel retention, and get better results.
Introduction
What Is An Effective Manager?
The Four Critical Behaviors
Teachable and Sustainable Tools
Get to Know Your People—One on Ones
Doing One on Ones with Remote and Hybrid Workers
How to Start Doing Manager Tools One on Ones
Talk About Performance—Feedback
Giving Feedback to Remote Directs
How to Start Delivering Feedback
Ask for More—Coaching
How to Coach Remote Directs
How to Start Coaching
Push Work Down—Delegation
Delegating to Remote Directs
How to Start Delegating
The Manager Tools Manager