| 0 | 359.9 KB | ||
| 1. Choosing a hosting package.mp4 | 40.3 MB | ||
| 1. Choosing a hosting package.srt | 6.8 KB | ||
| 1. Cloud Backups.mp4 | 49.5 MB | ||
| 1. Cloud Backups.srt | 6.7 KB | ||
| 1. Enterprise Password Managers.mp4 | 28.1 MB | ||
| 1. Enterprise Password Managers.srt | 5.5 KB | ||
| 1. Monitoring - Part 1.mp4 | 45.9 MB | ||
| 1. Monitoring - Part 1.srt | 6.8 KB | ||
| 1. Port Forwarding.mp4 | 23.4 MB | ||
| 1. Procedures - KPI and Goals.mp4 | 17.8 MB | ||
| 1. Procedures - KPI and Goals.srt | 7.4 KB | ||
| 1 | 417.5 KB | ||
| 1. Port Forwarding.srt | 5.9 KB | ||
| 1. Welcome!.mp4 | 19.6 MB | ||
| 1. Welcome!.srt | 4.8 KB | ||
| 1. What is a VM .mp4 | 56.6 MB | ||
| 1. What is a VM .srt | 9.2 KB | ||
| 2. Advancing Your Career.mp4 | 10.2 MB | ||
| 2. Advancing Your Career.srt | 5.3 KB | ||
| 2. Basic config.mp4 | 41.4 MB | ||
| 2. Basic config.srt | 5.2 KB | ||
| 2. File Transfer Protocol - FIleZilla.mp4 | 46.3 MB | ||
| 2. File Transfer Protocol - FIleZilla.srt | 5.8 KB | ||
| 2. Monitoring - Part 2.mp4 | 43.9 MB | ||
| 2. Monitoring - Part 2.srt | 6.3 KB | ||
| 2. Port Forwarding - Lab.mp4 | 13.4 MB | ||
| 2. Tools we will use.mp4 | 15.9 MB | ||
| 2. Tools we will use.srt | 4.2 KB | ||
| 2 | 142.6 KB | ||
| 2. Port Forwarding - Lab.srt | 3.5 KB | ||
| 2. Port Numbers.mp4 | 53.4 MB | ||
| 2. Port Numbers.srt | 10.5 KB | ||
| 2. Virtual Box in Action.mp4 | 48 MB | ||
| 2. Virtual Box in Action.srt | 6.6 KB | ||
| 3. Certificates.mp4 | 28.7 MB | ||
| 3. Certificates.srt | 5.1 KB | ||
| 3. Deploying our VMs.mp4 | 47.3 MB | ||
| 3. Deploying our VMs.srt | 5 KB | ||
| 3. Important Commands.mp4 | 35.8 MB | ||
| 3. Important Commands.srt | 4.9 KB | ||
| 3. Nagios - Monitoring Network Devices.mp4 | 34.5 MB | ||
| 3. Wordpress, phpBB, and other cool features.mp4 | 36.1 MB | ||
| 3. Wordpress, phpBB, and other cool features.srt | 3.7 KB | ||
| 3 | 456.3 KB | ||
| 3. Interview with a Service Desk Specialist.mp4 | 14.6 MB | ||
| 3. Interview with a Service Desk Specialist.srt | 7.2 KB | ||
| 3. Nagios - Monitoring Network Devices.srt | 3.7 KB | ||
| 3. Ticketing System - Zoho Service Desk.mp4 | 13.4 MB | ||
| 3. Ticketing System - Zoho Service Desk.srt | 2.2 KB | ||
| 4. A Network Engineer Needs our Help!.mp4 | 47.2 MB | ||
| 4 | 503.9 KB | ||
| 4. A Network Engineer Needs our Help!.srt | 4.6 KB | ||
| 4. Advanced Monitoring Tools.mp4 | 18 MB | ||
| 4. Advanced Monitoring Tools.srt | 2.3 KB | ||
| 4. DNS FIltering.mp4 | 29.7 MB | ||
| 4. DNS FIltering.srt | 6 KB | ||
| 4. Our First Ticket.mp4 | 42.3 MB | ||
| 4. Our First Ticket.srt | 4 KB | ||
| 4. Procedures Review.mp4 | 34.1 MB | ||
| 4. Procedures Review.srt | 8.4 KB | ||
| 5 | 102.4 B | ||
| 5. How Fast is our Connection.mp4 | 23.8 MB | ||
| 5. How Fast is our Connection.srt | 3.3 KB | ||
| 5. Our Next Ticket - HyperV.mp4 | 39.4 MB | ||
| 5. Our Next Ticket - HyperV.srt | 3.7 KB | ||
| 5. Procedures - Advanced.mp4 | 49.5 MB | ||
| 5. Procedures - Advanced.srt | 8.8 KB | ||
| 5. Quiz.html | 102.4 B | ||
| 5. Time to Install Some Applications!.mp4 | 29.6 MB | ||
| 5. Time to Install Some Applications!.srt | 4.1 KB | ||
| 6. Quiz.html | 102.4 B | ||
| 6. Tom Cannot Ping a Device - Let's help!.mp4 | 28.7 MB | ||
| 6. Tom Cannot Ping a Device - Let's help!.srt | 3.3 KB | ||
| 6 | 475.2 KB | ||
| 6. TrueNAS - Installation.mp4 | 53.1 MB | ||
| 6. TrueNAS - Installation.srt | 6.4 KB | ||
| 7. Quiz.html | 102.4 B | ||
| 7 | 209.4 KB | ||
| 7. TrueNAS - Basic Config.mp4 | 76.5 MB | ||
| 7. TrueNAS - Basic Config.srt | 10.2 KB | ||
| 8. Quiz.html | 102.4 B | ||
| TutsNode.com.txt | 102.4 B | ||
| [TGx]Downloaded from torrentgalaxy.to .txt | 614.4 B | ||
| 8 | 322.5 KB | ||
| 9 | 193.9 KB | ||
| 10 | 114.9 KB | ||
| 11 | 143.3 KB | ||
| 12 | 154.8 KB | ||
| 13 | 62.6 KB | ||
| 14 | 230.8 KB | ||
| 15 | 81.1 KB | ||
| 16 | 458.4 KB | ||
| 17 | 205.9 KB | ||
| 18 | 491.7 KB | ||
| 19 | 396.9 KB | ||
| 20 | 263.3 KB | ||
| 21 | 405.4 KB | ||
| 22 | 300.5 KB | ||
| 23 | 351 KB | ||
| 24 | 432.1 KB | ||
| 25 | 164.3 KB | ||
| 26 | 51.7 KB | ||
| 27 | 371.3 KB | ||
| 28 | 15.1 KB | ||
| 29 | 239.6 KB | ||
| 30 | 146.2 KB | ||
| 31 | 410.3 KB | ||
| 32 | 90.6 KB | ||
| 33 | 137 KB | ||
| ▲ 110 total files | |||
Description
This is Part 2 of my course dedicated to IT Service Desk. Learn more about Service Desk tools, virtualization, cloud software, web applications, and monitoring of IT resources.
This is not yet another course showing you how to configure Windows 10 or Outlook. This course is designed to simulate a real Service Desk environment and show you WHAT you can expect in your first days. Yes – you read that right – I will simulate your first days!
This course is designed to help you understand some basic procedures, tools, applications, and duties as an IT Service Desk Analyst. This is part 2 of my course dedicated to IT Service Desk
You have to have some basic IT skills and knowledge if you want to join my course. This course is designed for people who want to get a job in IT, not for people who want to learn what an HDMI port is. I expect and assume you have some basic IT skills and have a good understanding of things I have covered in Part 1 (e.g. SLA, DHCP, Bitlocker).
Here is what you can expect in this course:
Real service desk tools: Zoho Service Desk
Overview of virtualization (Hyper-V and Virtual Box)
Web application – learn how to host your own website!
Monitoring (PRTG, Nagios)
Eneterprise Password Managers (Thycotic, PPS)
Security concepts (DNS filtering, cloud backups, overview of certificates)
TrueNAS as a virtual machine
IT Procedures (KPIs, goals, SMART, advancing your career)
A lot of tips and tricks
…and more…
I show you all the essentials to kick off your career. I simulate your first days as an IT Help Desk Specialist.
Do not expect step-by-step instructions here – no way! This course includes high-level overview sections only for hardware, software, and procedures. Thanks to this course, you can take it from there.
Join now!
Who this course is for:
Anyone interested in IT
Anyone looking for a first job in IT
Requirements
Basic IT skills and basic understanding of IT terms (BitLocker, DHCP, ipconfig)
Basic understanding of Service Desk tools and terms (SLA, tickets)
Last Updated 2/2021
| torrent name | size | uploader | age | seed | leech |
|---|---|---|---|---|---|
|
Udemy - Entry Level IT Support Home Lab Projects For L1 - L2 Engineers Posted by
freecoursewb in Other
|
2 GB | freecoursewb | 5 months | 7 | 1 |
| 2.3 GB | freecoursewb | 9 months | 0 | 0 | |
| 1.2 GB | freecoursewb | 11 months | 1 | 0 | |
| 817.6 MB | freecoursewb | 1 year | 6 | 3 | |
| 961.3 MB | freecoursewb | 2 years | 3 | 2 |
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