| 01. Introduction | |||
| 01_01-Welcome.mp4 | 11.43 MB | ||
| 02. The Science of Trust | |||
| 02_01-Transactional vs. relational selling.mp4 | 31.51 MB | ||
| 02_02-The trust continuum.mp4 | 29.29 MB | ||
| 02_03-The trust matrix.mp4 | 34.8 MB | ||
| 02_04-The brain chemistry of trust.mp4 | 43.92 MB | ||
| 02_05-The trust disconnectors.mp4 | 39.23 MB | ||
| 03. The Secrets of the Buying Brain | |||
| 03_01-The threelayered brain.mp4 | 44.55 MB | ||
| 03_02-The five neuroelements.mp4 | 48.69 MB | ||
| 04. The Ultimate CustomerEngagement Model | |||
| 04_01-Create connection The my why story.mp4 | 44.08 MB | ||
| 04_02-Consultative qualifying The four Is.mp4 | 38.56 MB | ||
| 04_03-Establishing credibility The company story.mp4 | 36.41 MB | ||
| 04_04-Solving the problem.mp4 | 36.62 MB | ||
| 04_05-Handling any objection.mp4 | 42.5 MB | ||
| 04_06-Trusted advisors dont close.mp4 | 31.22 MB | ||
| 05. Conclusion | |||
| 05_01-Next steps.mp4 | 14.42 MB |
Lynda - The Science of Sales with Jeff Bloomfield
Subjects: Business, Marketing,
1h 0m Appropriate for all Feb 11, 2015 | Uploaded in Feb 26, 2015 Via Webcentara
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Trust lies at the foundation of all sales. In this course, former Genentech senior leader and Braintrust founder Jeff Bloomfield taps the world of neuroscience to explain the science of trust and help you determine your own trustworthiness as a salesperson. He reveals the parts of the brain that are triggered in the buying process, and provides a customer-engagement model that presents solutions in such a way that customers will close the sale themselves . . . every time. Gain a deeper appreciation of the human brain and a new way of communicating with your customer.
Topics include:
• Understanding the trust continuum and the trust matrix
• The three-layered brain and five neuro-elements
• Creating connections
• Establishing credibility
• Handling objections
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