| 001 Add _Exact Match_ NLP to the Bot.en.srt | 4.9 KB | ||
| 001 Add _Exact Match_ NLP to the Bot.mp4 | 18.7 MB | ||
| 001 Adding your Bot to a Community (Digital Experience Site).en.srt | 5.7 KB | ||
| 001 Adding your Bot to a Community (Digital Experience Site).mp4 | 36.4 MB | ||
| 001 Creating your first Bot.en.srt | 3.1 KB | ||
| 001 Creating your first Bot.mp4 | 10 MB | ||
| 001 Creating your first FAQ responses.en.srt | 3 KB | ||
| 001 Creating your first FAQ responses.mp4 | 9.5 MB | ||
| 001 Get your Bot ready to use Apex.en.srt | 15.4 KB | ||
| 001 Get your Bot ready to use Apex.mp4 | 67 MB | ||
| 001 Introduction.en.srt | 7.3 KB | ||
| 001 Introduction.mp4 | 31.9 MB | ||
| 001 Optimize your Language Model.en.srt | 3.4 KB | ||
| 001 Optimize your Language Model.mp4 | 14.4 MB | ||
| 001 Setting up Case creation dialogs.en.srt | 14.4 KB | ||
| 001 Setting up Case creation dialogs.mp4 | 54.9 MB | ||
| 001 Signing Up For a Developer Edition Org.en.srt | 1.5 KB | ||
| 001 Signing Up For a Developer Edition Org.mp4 | 5.6 MB | ||
| 001 Thank you.en.srt | 716.8 B | ||
| 001 Thank you.mp4 | 848.1 KB | ||
| 002 Adding FAQs to the main menu.en.srt | 4.3 KB | ||
| 002 Adding FAQs to the main menu.mp4 | 15.7 MB | ||
| 002 Create an Intent Set for Einstein ML NLP.en.srt | 3.1 KB | ||
| 002 Create an Intent Set for Einstein ML NLP.mp4 | 12.4 MB | ||
| 002 Creating a Flow to insert Cases.en.srt | 8 KB | ||
| 002 Creating a Flow to insert Cases.mp4 | 27.5 MB | ||
| 002 Embedding your Bot on an External Website.en.srt | 2.5 KB | ||
| 002 Embedding your Bot on an External Website.mp4 | 12.8 MB | ||
| 002 Enabling Chat in your org.en.srt | 1.5 KB | ||
| 002 Enabling Chat in your org.mp4 | 6.5 MB | ||
| 002 Intro Walkthrough_ Dialogs.en.srt | 8.2 KB | ||
| 002 Intro Walkthrough_ Dialogs.mp4 | 25.3 MB | ||
| 002 Tips for Salesforce Component Deployments.en.srt | 2.4 KB | ||
| 002 Tips for Salesforce Component Deployments.mp4 | 11.4 MB | ||
| 002 Writing an InvocableMethod Apex Class.en.srt | 13.8 KB | ||
| 002 Writing an InvocableMethod Apex Class.mp4 | 37.2 MB | ||
| 003 Bonus Lecture_ Transfer to Live Agents.en.srt | 5.8 KB | ||
| 003 Bonus Lecture_ Transfer to Live Agents.mp4 | 23 MB | ||
| 003 Call the Apex Class from your Bot.en.srt | 14.5 KB | ||
| 003 Call the Apex Class from your Bot.mp4 | 70.8 MB | ||
| 003 Enabling Einstein Features in your org.en.srt | 921.6 B | ||
| 003 Enabling Einstein Features in your org.mp4 | 4.7 MB | ||
| 003 Intro Walkthrough_ Bot Overview.en.srt | 7.2 KB | ||
| 003 Intro Walkthrough_ Bot Overview.mp4 | 22.7 MB | ||
| 003 Invoke a Flow from the Bot.en.srt | 4.6 KB | ||
| 003 Invoke a Flow from the Bot.mp4 | 17.7 MB | ||
| 003 Use Intent Sets for Deeper Understanding.en.srt | 7.8 KB | ||
| 003 Use Intent Sets for Deeper Understanding.mp4 | 33.2 MB | ||
| 004 Enable Einstein Bots in your org.en.srt | 1.3 KB | ||
| 004 Enable Einstein Bots in your org.mp4 | 6.8 MB | ||
| 004 Intro Walkthrough_ Entities and Variables.en.srt | 5 KB | ||
| 004 Intro Walkthrough_ Entities and Variables.mp4 | 16.1 MB | ||
| 004 Testing and Troubleshooting your Bot.en.srt | 10.8 KB | ||
| 004 Testing and Troubleshooting your Bot.mp4 | 53.6 MB | ||
| 004 Understanding Einstein Bot Permissions.en.srt | 9.3 KB | ||
| 004 Understanding Einstein Bot Permissions.mp4 | 45.7 MB | ||
| 005 Intro Walkthrough_ Performance and Model Management.en.srt | 5.1 KB | ||
| 005 Intro Walkthrough_ Performance and Model Management.mp4 | 17.6 MB | ||
| 005 Set Up Omni-Channel Routing.en.srt | 3.2 KB | ||
| 005 Set Up Omni-Channel Routing.mp4 | 12.1 MB | ||
| 006 Create an Omni-Channel Queue.en.srt | 1.6 KB | ||
| 006 Create an Omni-Channel Queue.mp4 | 7.7 MB | ||
| 006 Identifying Bot Intents and Use Cases.en.srt | 2.3 KB | ||
| 006 Identifying Bot Intents and Use Cases.mp4 | 9.7 MB | ||
| 007 Create a Chat Button.en.srt | 2.1 KB | ||
| 007 Create a Chat Button.mp4 | 8.9 MB | ||
| 008 Create a Site for your Bot.en.srt | 3 KB | ||
| 008 Create a Site for your Bot.mp4 | 12.5 MB | ||
| 009 Create a Chat Deployment.en.srt | 1.8 KB | ||
| 009 Create a Chat Deployment.mp4 | 6.8 MB | ||
| 010 Create an Embedded Service.en.srt | 4.7 KB | ||
| 010 Create an Embedded Service.mp4 | 19.2 MB | ||
| 028 ApexCode.txt | 1.8 KB | ||
| Bonus Resources.txt | 307.2 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| external-assets-links.txt | 102.4 B | ||
| ▲ 76 total files | |||
Build a Chatbot on Salesforce using Einstein Bots
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English + srt | Duration: 36 lectures (2h 26m) | Size: 638.6 MB
Learn how to implement an AI-powered bot on Salesforce from start to finish
What you'll learn:
Build and deploy an Einstein Bot on the Salesforce platform
Understand the fundamental concepts of building a NLP-powered chatbot
Create basic dialog flows using declarative no-code configuration
Learn how to extend out-of-the-box functions using simple Apex classes
Use best practices for managing and optimizing your Bot
Deploy your Bot on to your website or community
Requirements
Basic Knowledge of Salesforce and Service Cloud
Description
This course will teach you how to build chatbots directly on the Salesforce Platform using Einstein Bots. The Einstein Bot Builder provides a very easy to use graphical interface to create a full-fledged bot in a matter of just a few hours. This course focuses on setting up a basic chatbot to meet the needs of a small business looking to increase deflection and self-service in the contact center.
You will learn the following:
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| 3.3 GB | freecoursewb | 2 hours | 0 | 0 | |
| 639.2 MB | freecoursewb | 2 hours | 0 | 0 | |
| 2.6 GB | freecoursewb | 2 weeks | 13 | 5 | |
| 1.8 GB | freecoursewb | 2 weeks | 13 | 1 | |
| 912.8 MB | freecoursewb | 2 weeks | 0 | 0 |
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