| 1. Call Center Skills .mp4 | 113.7 MB | ||
| 1. Call Center Skills .srt | 6.8 KB | ||
| 1. What is a Call Center .mp4 | 130.4 MB | ||
| 1. What is a Call Center .srt | 8.5 KB | ||
| 2. Qualifications for a Call Center Job .mp4 | 61.4 MB | ||
| 2. Qualifications for a Call Center Job .srt | 3.8 KB | ||
| 2. Types of call center .mp4 | 65.3 MB | ||
| 2. Types of call center .srt | 5 KB | ||
| 3. Core Skills required .mp4 | 51.6 MB | ||
| 3. Core Skills required .srt | 3.7 KB | ||
| 3. Non-Voice Process .mp4 | 61.9 MB | ||
| 3. Non-Voice Process .srt | 3.7 KB | ||
| 4. Call Center Employee.mp4 | 62.3 MB | ||
| 4. Call Center Employee.srt | 4.8 KB | ||
| 4. Tips to get a call center job .mp4 | 30.2 MB | ||
| 4. Tips to get a call center job .srt | 2.3 KB | ||
| 5. Call center tools .mp4 | 62.3 MB | ||
| 5. Call center tools .srt | 3.8 KB | ||
| 5. Voice Training .mp4 | 115.5 MB | ||
| 5. Voice Training .srt | 8.1 KB | ||
| 6. Business Skills .mp4 | 106.6 MB | ||
| 6. Business Skills .srt | 6.1 KB | ||
| Bonus Resources.txt | 307.2 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| ▲ 24 total files | |||
Call Center Training: Getting Started with BPO Job
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English + srt | Duration: 11 lectures (43m) | Size: 859.7 MB
Call center Training to get a job
What you'll learn:
How to prepare and get a Call Center Job
Complete Call Canter Training
Soft Skills
Business Skills
Requirements
Willingness to learn and Earn
Description
Customer service is the support you offer your customers, both before and after they buy and use your products or services. It helps them to have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business. Today’s customer service goes far beyond the traditional telephone support agent. It’s available via email, web, text message, and social media. Many companies also provide self-service support, so customers can find their own answers at any time day or night. Customer support is more than just providing answers; it’s an important part of the promise your brand makes to its customers.
Good customer service can make a difference. Every point of contact with your support staff is an opportunity to win a lifelong customer. How to provide outstanding customer service can be learned. The challenge of providing contact centre employees with the skills to delight customers is what you are going to learn in this course.
https://DevCourseWeb.com
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| 2.7 GB | freecoursewb | 1 month | 7 | 15 | |
| 1.1 GB | freecoursewb | 1 year | 0 | 0 | |
| 1.4 GB | freecoursewb | 1 year | 1 | 1 | |
| 2.4 GB | freecoursewb | 1 year | 0 | 2 | |
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Udemy - Life Call - Uncover Your True Purpose and Embrace Your Destiny Posted by
freecoursewb in Other
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1.7 GB | freecoursewb | 2 years | 0 | 1 |
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