| 1. Course Review.mp4 | 37.2 MB | ||
| 1. Introduction to Active Listening.mp4 | 27.1 MB | ||
| 1. Introduction to the Art of Effective Questioning.mp4 | 16.3 MB | ||
| 1. Introduction.mp4 | 23.8 MB | ||
| 1. Motivational Leadership.mp4 | 13.7 MB | ||
| 1. What Is Effective Communication.mp4 | 7.2 MB | ||
| 1. What is Empathetic Understanding.mp4 | 30.9 MB | ||
| 1. What is Non-Verbal Communication.mp4 | 14.7 MB | ||
| 1. Your Introduction to this Section.mp4 | 6 MB | ||
| 1. Your Power Voice.mp4 | 14.1 MB | ||
| 10. Your Section 3 Quiz..html | 102.4 B | ||
| 10. Your Section 8 Quiz..html | 102.4 B | ||
| 2. Active Listening builds Positive Relationships.html | 2.8 KB | ||
| 2. It's Time to Develop and Hone your Communication Skills..mp4 | 18.3 MB | ||
| 2. Key Benefits to Leading with Empathy.html | 2.9 KB | ||
| 2. Motivation and Management.mp4 | 15.4 MB | ||
| 2. Pay attention to Non-verbal Communication.mp4 | 18.3 MB | ||
| 2. Personalitity Styles.mp4 | 10.8 MB | ||
| 2. The Art of Questioning Part 1.mp4 | 28.8 MB | ||
| 2. The Many Benefits of Effective Communication.mp4 | 9.6 MB | ||
| 2. The Steps To Effective Communication..mp4 | 12.2 MB | ||
| 2. Verbal Mistakes You Must Not Indulge In.mp4 | 18.6 MB | ||
| 3. Checking for Understanding.mp4 | 39.6 MB | ||
| 3. Communication Levels..mp4 | 10.1 MB | ||
| 3. How to Develop Empathy.mp4 | 20.6 MB | ||
| 3. Non-Verbal Communication via Phone.mp4 | 26.3 MB | ||
| 3. Personality Characteristics.mp4 | 35.9 MB | ||
| 3. Progressive Performance Management.html | 2.2 KB | ||
| 3. Stages of Listening.mp4 | 35.7 MB | ||
| 3. The Art of Questioning Part 2.mp4 | 22 MB | ||
| 3. Your Course Overview.mp4 | 13.2 MB | ||
| 3. Your Final Quiz..html | 102.4 B | ||
| 3.1 Personality Styles.doc | 1.2 MB | ||
| 4. Bonus Lesson.html | 3.4 KB | ||
| 4. Examples of Closed versus Open Questions.html | 2.1 KB | ||
| 4. Filters to Active Listening.mp4 | 47.2 MB | ||
| 4. How to Say NO Diplomatically.mp4 | 19.9 MB | ||
| 4. It's Time for another Quiz..html | 102.4 B | ||
| 4. Leadership styles.mp4 | 30.4 MB | ||
| 4. Personal and Organizational Goals and Objectives.mp4 | 17 MB | ||
| 4. Reading between the Lines.html | 3.3 KB | ||
| 4. Setting the Scene.mp4 | 61.2 MB | ||
| 4. The Cost Of Poor Communication..html | 5.8 KB | ||
| 4.1 Workbook.pdf | 248.5 KB | ||
| 5. Assertiveness.mp4 | 18.7 MB | ||
| 5. Fundamentals of Mindfull Listening.mp4 | 18.9 MB | ||
| 5. How Often Should You Communicate.mp4 | 16.3 MB | ||
| 5. It's Quiz Time..html | 102.4 B | ||
| 5. Reflective Paraphrasing..mp4 | 17.4 MB | ||
| 5. What to Do and What to Avoid..mp4 | 122.5 MB | ||
| 5. Your Exercise and your Tip.mp4 | 14.8 MB | ||
| 5. Your Section 9 Quiz..html | 102.4 B | ||
| 6. Common Communication Pitfalls.mp4 | 22.5 MB | ||
| 6. How Good are your Listening Skills.mp4 | 24.1 MB | ||
| 6. How to be Assertive.mp4 | 14.4 MB | ||
| 6. Praise a Wonderful Communication Management Tool..mp4 | 29.4 MB | ||
| 6. Section 5 Quiz..html | 102.4 B | ||
| 6. Your Quiz for Section 7.html | 102.4 B | ||
| 7. Constructive Feedback.mp4 | 50.2 MB | ||
| 7. Time for Section 2 Quiz..html | 102.4 B | ||
| 7. Workplace Diversity.mp4 | 14.4 MB | ||
| 7. Your Quiz for Section 6..html | 102.4 B | ||
| 8. Constructive Feedback Guidelines.html | 1.1 KB | ||
| 8. Managing Hybrid Teams..mp4 | 16.9 MB | ||
| 9. Here's your Section Exercise and Tip.mp4 | 14.1 MB | ||
| 9. Your Exercise and Tip.mp4 | 12.4 MB | ||
| Bonus Resources.txt | 409.6 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| ▲ 68 total files | |||
Essential Communication Skills for First-time Managers
https://CourseWikia.com
Published 2/2024
Created by Silvia Wright-Davies
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 54 Lectures ( 4h 0m ) | Size: 1.1 GB
Introduction to the fundamentals of skilful communication - your path to becoming a confident anf influential manager
What you'll learn:
Learn key communication skills get off the ground running as a first-time manager.
Embrace the two-way process necessary to ensure messages have been correctly understood
Gain awareness of the potential negative consequences of communication breakdowns that you need to avoid at all costs.
Steps you need to implement to ensure effectively communication takes place
Enjoy enhanced relationships with others by understanding and working with personality styles
Recognize your leadership style and when to adapt it based on circumstances
Become aware of common management communication pitfalls that you must avoid to be successful
What to do to encourage and foster a culture of open communication amongst team members
Understand the importance of being assertive and how to develop this skill.
Come across as confident and professional by focusing on your speech and words
How to master the art of asking quality questions to get the answer you are looking for
How to practice ‘active listening’ to avoid misunderstandings and build rapport
Steps for mastering the art of non-verbal communication
Steps you can introduce to motivate and inspire your team
Easy to implement guidelines to using praise as a powerful motivational tool
Implement guidelines for providing constructive feedback leading to improved performance and development.
Benefit from enhanced decision-making thanks to clear communication
Enjoy better time management
Better able to allocate resources, set expectations and priorities
Better able to guide your team through period of change
Appreciate the importance of empathetic leadership and steps you can implement to develop this vital skill
How to say ‘no’ diplomatically so as not to alienate or antagonize the other person
Practice communication skills that build strong employee engagement, morale, satisfaction, and greater productivity.
Stronger leadership – greater career success
Requirements:
There are no prerequisites necessary for taking this course, other than the desire and motivation to develop great communication skills.
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