Udemy - Fundamentals of Logistics, Supply Chain & Customer Service [Course Drive]
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Files
| 1. Intro.mp4 | 17.7 MB | ||
| 1. Intro.srt | 1.5 KB | ||
| 1. Introduction.mp4 | 7.3 MB | ||
| 1. Introduction.srt | 1.1 KB | ||
| 1. Supply chain for business professionals.mp4 | 12.8 MB | ||
| 1. Supply chain for business professionals.srt | 1.3 KB | ||
| 10. Information flows and inventory.mp4 | 135.5 MB | ||
| 10. Information flows and inventory.srt | 12.7 KB | ||
| 10. Shipping containers.mp4 | 73.2 MB | ||
| 10. Shipping containers.srt | 6.1 KB | ||
| 10. Technology and innovation.mp4 | 137.6 MB | ||
| 10. Technology and innovation.srt | 12.6 KB | ||
| 11. Integrating logistics into supply chain.mp4 | 53.7 MB | ||
| 11. Integrating logistics into supply chain.srt | 5.8 KB | ||
| 11. Putting your strategy to work.mp4 | 95.3 MB | ||
| 11. Putting your strategy to work.srt | 7.9 KB | ||
| 11. Supply chain modes.mp4 | 70.9 MB | ||
| 11. Supply chain modes.srt | 6.5 KB | ||
| 12. Bullwhip effect.mp4 | 84 MB | ||
| 12. Bullwhip effect.srt | 7.6 KB | ||
| 12. Distribution centers.mp4 | 120 MB | ||
| 12. Distribution centers.srt | 10.6 KB | ||
| 12. Updating and keeping the customer service current.mp4 | 41.9 MB | ||
| 12. Updating and keeping the customer service current.srt | 3.7 KB | ||
| 13. Company performance.mp4 | 183.1 MB | ||
| 13. Company performance.srt | 15.4 KB | ||
| 13. Supply Chain Components.mp4 | 137.2 MB | ||
| 13. Supply Chain Components.srt | 10.4 KB | ||
| 13. What is quality in customer service.mp4 | 76.2 MB | ||
| 13. What is quality in customer service.srt | 6.8 KB | ||
| 14. Push strategy.mp4 | 73.4 MB | ||
| 14. Push strategy.srt | 5.9 KB | ||
| 14. Trends in logistics management.mp4 | 202.8 MB | ||
| 14. Trends in logistics management.srt | 20.3 KB | ||
| 14. Understanding customer expectations.mp4 | 84.2 MB | ||
| 14. Understanding customer expectations.srt | 7.8 KB | ||
| 15. Dealing with surprises.mp4 | 62.7 MB | ||
| 15. Dealing with surprises.srt | 4.7 KB | ||
| 15. Ensuring quality standards are met.mp4 | 133.2 MB | ||
| 15. Ensuring quality standards are met.srt | 13.3 KB | ||
| 16. Effective standards for individuals.mp4 | 128.2 MB | ||
| 16. Effective standards for individuals.srt | 10.3 KB | ||
| 16. Global supply chains.mp4 | 141.7 MB | ||
| 16. Global supply chains.srt | 11.2 KB | ||
| 17. Creating an ethical supply chain.mp4 | 134.1 MB | ||
| 17. Creating an ethical supply chain.srt | 9.8 KB | ||
| 17. Surveys and measurements.mp4 | 100.4 MB | ||
| 17. Surveys and measurements.srt | 8.6 KB | ||
| 18. Calibration.mp4 | 73.3 MB | ||
| 18. Calibration.srt | 6.6 KB | ||
| 19. Customer service process.mp4 | 76.6 MB | ||
| 19. Customer service process.srt | 5.9 KB | ||
| 2. Supply Chain Management.mp4 | 104.8 MB | ||
| 2. Supply Chain Management.srt | 12.6 KB | ||
| 2. Welcome.mp4 | 15.5 MB | ||
| 2. Welcome.srt | 1.6 KB | ||
| 2. What is a customer service strategy.mp4 | 36.4 MB | ||
| 2. What is a customer service strategy.srt | 4.5 KB | ||
| 20. Quality standards.mp4 | 110.4 MB | ||
| 20. Quality standards.srt | 9.3 KB | ||
| 21. Overall objective.mp4 | 151.2 MB | ||
| 21. Overall objective.srt | 12.7 KB | ||
| 3. Importance of a customer service strategy.mp4 | 34 MB | ||
| 3. Importance of a customer service strategy.srt | 4.7 KB | ||
| 3. SCM Goals.mp4 | 115.4 MB | ||
| 3. SCM Goals.srt | 13.1 KB | ||
| 3. Understanding logistics.mp4 | 112.3 MB | ||
| 3. Understanding logistics.srt | 13.3 KB | ||
| 4. Customer expectations.mp4 | 54.5 MB | ||
| 4. Customer expectations.srt | 4.3 KB | ||
| 4. Inventory management.mp4 | 41.6 MB | ||
| 4. Inventory management.srt | 6.1 KB | ||
| 4. Why logistics is important.mp4 | 68.4 MB | ||
| 4. Why logistics is important.srt | 6.6 KB | ||
| 5. Common pitfalls.mp4 | 35.2 MB | ||
| 5. Common pitfalls.srt | 4.5 KB | ||
| 5. Defining logistics.mp4 | 65.8 MB | ||
| 5. Defining logistics.srt | 7.2 KB | ||
| 5. Purchasing & Buyer Relationships.mp4 | 138.5 MB | ||
| 5. Purchasing & Buyer Relationships.srt | 11.8 KB | ||
| 6. Characteristics of effective customer service.mp4 | 55.4 MB | ||
| 6. Characteristics of effective customer service.srt | 4.2 KB | ||
| 6. Manufacturing and operations.mp4 | 89.5 MB | ||
| 6. Manufacturing and operations.srt | 7.4 KB | ||
| 6. Outbound & Inbound Logistics.mp4 | 101.1 MB | ||
| 6. Outbound & Inbound Logistics.srt | 10.3 KB | ||
| 7. Location.mp4 | 68.9 MB | ||
| 7. Location.srt | 6.2 KB | ||
| 7. Reverse logistics.mp4 | 62.1 MB | ||
| 7. Reverse logistics.srt | 5.7 KB | ||
| 7. Starting the planning process.mp4 | 139.6 MB | ||
| 7. Starting the planning process.srt | 12.8 KB | ||
| 8. Building the right skills.mp4 | 52.7 MB | ||
| 8. Building the right skills.srt | 4.5 KB | ||
| 8. Key decisions.mp4 | 168.1 MB | ||
| 8. Key decisions.srt | 16.9 KB | ||
| 8. Outsourcing.mp4 | 80.8 MB | ||
| 8. Outsourcing.srt | 7.8 KB | ||
| 9. Implementing.mp4 | 50.8 MB | ||
| 9. Implementing.srt | 4.5 KB | ||
| 9. Logistics considerations.mp4 | 75.1 MB | ||
| 9. Logistics considerations.srt | 8.9 KB | ||
| 9. Storage and Distribution.mp4 | 128.8 MB | ||
| 9. Storage and Distribution.srt | 12.4 KB | ||
| ReadMe.txt | 204.8 B | ||
| Visit Coursedrive.org.url | 102.4 B | ||
| ▲ 108 total files | |||
Description
⚡️⚡️For More Udemy Courses Visit ???????? Course Drive
Fundamentals of Logistics, Supply Chain & Customer Service
3 Courses in 1. Learn Logistics, Supply Chain and Customer Service
What you'll learn
• Learn concepts of logistics and supply chain management
• Learn the fundamentals of Logistics and Supply Chain
• Learn about outbound and inbound logistics.
• Create ethical and sustainable supply chains
• Identify parts of a supply chain
• Learn Customer Service
• How to develop and execute an effective customer service strategy for your organization or team.
• How to put your strategy to work, measure its effectiveness over time, and make updates to keep your strategy current.
Requirements
• no prerequisites
Description
Welcome to this 3 part course where we cover Logistics, Supply Chain and Customer Service.
First, we'll start with Logistics where you'll learn the fundamental concepts of logistics and supply chain management. You'll learn how logistics work and the critical skills needed to be successful in this exciting field.
Logistics is one of the most important function in business today. Any business that ships items can not succeed without logistics. Successful logistics provide a competitive edge against other organizations.
We'll explore topics such as how logistics work, product distribution, transportation management, supply chain, inventory control, and much more.
In part 2 of the course we'll cover Supply Chain, where you'll learn the fundamentals of supply chain. We'll go over what is involved in purchasing inventory and setting up supplier relationships, what you need to consider when deciding how to manufacture and design your product, and, lastly, how to address the logistics of distribution and delivery. We'll also get into the world of the supply chain manager
The bonus 3rd course covers customer service.
You'll learn about fundamental elements of customer service and explains how they can be applied in any organization and how a business can develop its customer service program to the highest level.
You will learn proven techniques for delivering outstanding customer service. We'll cover how to create a stronger relationship with customers, such as practical ways you can hold on to your valuable customer base and win repeat business.
Who this course is for:
• Business owners
• Managers
• Anyone interested in Logistics and Supply Chain
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