| 001 End User Portal.mp4 | 17.3 MB | ||
| 001 End User Portal_en.vtt | 2.1 KB | ||
| 001 Home Page & Dashboard.mp4 | 47.8 MB | ||
| 001 Home Page & Dashboard_en.vtt | 3.7 KB | ||
| 001 Introduction.mp4 | 22.6 MB | ||
| 001 Introduction_en.vtt | 2.6 KB | ||
| 002 Request Cycle & Knowledgebase.mp4 | 70.3 MB | ||
| 002 Request Cycle & Knowledgebase_en.vtt | 4.8 KB | ||
| 003 Problem Management.mp4 | 44.4 MB | ||
| 003 Problem Management_en.vtt | 4 KB | ||
| 004 Change & Project Management.mp4 | 81.7 MB | ||
| 004 Change & Project Management_en.vtt | 6.9 KB | ||
| 005 Asset & Software Management.mp4 | 88.4 MB | ||
| 005 Asset & Software Management_en.vtt | 7.5 KB | ||
| 006 CMDB, Purchase & Contract Management.mp4 | 59.9 MB | ||
| 006 CMDB, Purchase & Contract Management_en.vtt | 5 KB | ||
| 007 Service Catalog and SDP Reports.mp4 | 98 MB | ||
| 007 Service Catalog and SDP Reports_en.vtt | 5.3 KB | ||
| Bonus Resources.txt | 409.6 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| ▲ 20 total files | |||
ManageEngine Servicedesk plus (ITSM)
https://DevCourseWeb.com
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 530 MB | Duration: 1h 8m
Complete IT Service Management Course
What you'll learn
Incident Management
Asset Management
Software Management
Problem Management
Change Management
Project Management
Service catalog
CMDB (Configuration Management Data Base)
ITSM solution with ITIL
Requirements
No required skills
Description
ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.
Incident Management : Manage the complete life cycle of incidents with powerful SLAs, built-in automations, and customizable workflows.
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Udemy - ManageEngine ServiceDesk Plus ITIL Best Practice and Automation Posted by
freecoursewb in Other
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2 GB | freecoursewb | 1 year | 5 | 1 |
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[ FreeCourseWeb ] Udemy - ManageEngine OPManager Plus Network Monitoring Course Posted by
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3.4 GB | freecoursewb | 4 years | 0 | 1 |
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