| Bonus Resources.txt | 102.4 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| ~Get Your Files Here ! | |||
| 1 - Introduction | |||
| 1. Welcome & Course Introduction.mp4 | 82.5 MB | ||
| 1. Welcome & Course Introduction_en-US.srt | 4.2 KB | ||
| 2 - The Workflow Analyst Mindset — Understanding workflows | |||
| 1. Understanding Workflows in SMBs.html | 24.7 KB | ||
| 3 - Gathering Evidence — Observing and documenting the current state | |||
| 10. Why Observation Comes Before Improvement.mp4 | 99.5 MB | ||
| 11. Becoming a Workflow Detective.mp4 | 122.2 MB | ||
| 12. Identifying Repetitive Processes.mp4 | 174.9 MB | ||
| 13. Process Observation Techniques.mp4 | 143.4 MB | ||
| 14. Creating a Simple Workflow Inventory.mp4 | 168.8 MB | ||
| 14. Workflow Inventory List Template.pdf | 309.8 KB | ||
| 15. Documenting Processes Step-by-Step.mp4 | 153.2 MB | ||
| 16. Customer Order Process Step-by-Step Example.mp4 | 45.7 MB | ||
| 16. Unit_2_Workflow_Observation_and_Documentation_Toolkit.pdf | 226.9 KB | ||
| 4 - Visualizing the Process — Building process maps | |||
| 17. Introduction to Process Mapping.mp4 | 78.9 MB | ||
| 18. Build Your First Process Map - Workshop.mp4 | 71 MB | ||
| 18. Workshop_2_Build_Your_First_Process_Map.pdf | 364.6 KB | ||
| 19. Process Mapping Best Practice.mp4 | 60.3 MB | ||
| 2. Process Mapping.html | 24.4 KB | ||
| 5 - Diagnosing Problems — Identifying bottlenecks and root causes | |||
| 20. Thinking Like a Workflow Analyst.mp4 | 56.2 MB | ||
| 20. Thinking Like a Workflow Analyst_en-US.srt | 13 KB | ||
| 21. Identifying Workflow Bottlenecks.mp4 | 49.8 MB | ||
| 21. Identifying Workflow Bottlenecks_en-US.srt | 10.8 KB | ||
| 22. Case File 01 – BrightPath Consulting.pdf | 620.3 KB | ||
| 22. Mini_Workshop-Template.pdf | 865.2 KB | ||
| 22. Root Cause Analysis.mp4 | 41.8 MB | ||
| 22. Root Cause Analysis_en-US.srt | 10.9 KB | ||
| 23. Measuring Workflow Performance – Using Data to Support Your Analysis.mp4 | 42.9 MB | ||
| 23. Measuring Workflow Performance – Using Data to Support Your Analysis_en-US.srt | 9.1 KB | ||
| 24. Prioritizing Workflow Problems - Focusing on What Matters Most.mp4 | 57.5 MB | ||
| 24. Prioritizing Workflow Problems - Focusing on What Matters Most_en-US.srt | 10.1 KB | ||
| 25. Recognizing Waste and Inefficiencies - Finding Activities That Don't Add Value.mp4 | 43.3 MB | ||
| 25. Recognizing Waste and Inefficiencies - Finding Activities That Don't Add Value_en-US.srt | 6.6 KB | ||
| 3. Diagnosing Problems Bottlenecks and Root Causes.html | 26.2 KB | ||
| 6 - Designing Better Workflows — Creating improved future-state processes | |||
| 26. Moving from Diagnosis to Redesign.mp4 | 81.9 MB | ||
| 26. Moving from Diagnosis to Redesign_en-US.srt | 10 KB | ||
| 27. Principles of Better Workflow Design.mp4 | 60.5 MB | ||
| 27. Principles of Better Workflow Design_en-US.srt | 9.1 KB | ||
| 28. Simplifying the Workflow.mp4 | 33.7 MB | ||
| 28. Simplifying the Workflow_en-US.srt | 6.8 KB | ||
| 29. Improving Roles, Handoffs, and Decision Points.mp4 | 33.1 MB | ||
| 29. Improving Roles, Handoffs, and Decision Points_en-US.srt | 6.8 KB | ||
| 30. Using Technology and Automation Appropriately.mp4 | 45.1 MB | ||
| 30. Using Technology and Automation Appropriately_en-US.srt | 7.9 KB | ||
| 31. Building and Evaluating the Future-State Workflow.mp4 | 77.6 MB | ||
| 31. Building and Evaluating the Future-State Workflow_en-US.srt | 11.1 KB | ||
| 7 - Making Improvements Stick — Implementing changes and fostering | |||
| 32. From Workflow Design to Implementation.mp4 | 49.4 MB | ||
| 32. From Workflow Design to Implementation_en-US.srt | 9.2 KB | ||
| 33. Preparing People for Workflow Change.mp4 | 68.4 MB | ||
| 33. Preparing People for Workflow Change_en-US.srt | 10.4 KB | ||
| 34. Building a Practical Implementation Plan.mp4 | 48.1 MB | ||
| 34. Building a Practical Implementation Plan_en-US.srt | 10.6 KB | ||
| 35. Piloting and Testing the New Workflow.mp4 | 83.7 MB | ||
| 35. Piloting and Testing the New Workflow_en-US.srt | 10.1 KB | ||
| 36. Standardizing, Training, and Supporting Adoption.mp4 | 40.2 MB | ||
| 36. Standardizing, Training, and Supporting Adoption_en-US.srt | 10 KB | ||
| 37. Monitoring Results and Continuous Improvement.mp4 | 57.1 MB | ||
| 37. Monitoring Results and Continuous Improvement_en-US.srt | 12.7 KB | ||
| Final Workshop Complete a Workflow Improvement Cycle.html | 3.7 KB | ||
| Workshop_6_Complete_Workflow_Improvement_Cycle.pdf | 745.2 KB | ||
| Workshop 5 – Design the Future-State Workflow.html | 3.3 KB | ||
| Workshop_5_Future_State_Design.pdf | 595.5 KB | ||
| Workshop 3 – Diagnose the BrightPath Onboarding Bottleneck.html | 3.7 KB | ||
| Workshop 4 – Complete the Workflow Diagnosis.html | 2.7 KB | ||
| Workshop_3_Case_File_01.pdf | 333.2 KB | ||
| Workshop_3_Diagnose_Bottleneck.docx | 33.4 KB | ||
| Workshop_4_Complete_Workflow_Diagnosis.docx | 35.7 KB | ||
| Workshop 1 – Identify Your Business Workflows.html | 4.6 KB | ||
| Workshop_1_Identify_and_Prioritize_Business_Workflows.pdf | 262.8 KB | ||
| 3. Workflow Foundations and Basics.mp4 | 66.5 MB | ||
| 3. Workflow Foundations and Basics_en-US.srt | 9.7 KB | ||
| 4. Why SMBs Become Disorganized.mp4 | 42.5 MB | ||
| 4. Why SMBs Become Disorganized_en-US.srt | 5.4 KB | ||
| 5. The Hidden Cost of Poor Workflows.mp4 | 23.1 MB | ||
| 5. The Hidden Cost of Poor Workflows_en-US.srt | 5.7 KB | ||
| 6. Identifying Workflow Bottlenecks.mp4 | 63.1 MB | ||
| 7. Thinking Like a Workflow Analyst.mp4 | 53.8 MB | ||
| 8. Real SMB Workflow Examples.mp4 | 82 MB | ||
| 9. Section_2_Understanding_Workflows_Review_and_Health_Check.pdf | 243.3 KB | ||
| 9. Unit Summary and Resources.html | 7.5 KB | ||
| 2. How to Get the Most from This Course.mp4 | 51.1 MB | ||
| 2. How to Get the Most from This Course_en-US.srt | 6.3 KB |
Workflow Analysis & Process Improvement
https://WebToolTip.com
Published 8/2026
Created by Ella Moshtag
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Level: Beginner | Genre: eLearning | Language: English | Duration: 37 Lectures ( 3h 4m ) | Size: 2.5 GB
A Practical Guide to Workflow Analysis Techniques for Small and Medium-Sized Business Operations
What you'll learn
⚡ Understand how workflows and business processes function inside small and medium-sized businesses (SMBs)
⚡ Identify operational bottlenecks, inefficiencies, and common workflow pain points
⚡ Analyze current business operations using practical workflow analysis techniques
⚡ Conduct workflow observations and gather information from stakeholders effectively
⚡ Create simple workflow maps and process documentation
⚡ Perform basic root cause analysis to identify underlying operational issues
⚡ Write professional workflow analysis findings and improvement recommendations
⚡ Translate business and operational needs into clear requirements for developers or technical teams
⚡ Improve communication between operations, management, and technical staff
⚡ Develop a practical workflow improvement action plan for real-world business environments
Requirements
❗ No prior workflow analysis experience is required
❗ Basic computer and office software knowledge is helpful
❗ A willingness to observe and improve business processes
❗ Helpful for students with administrative, operations, project coordination, or small business experience, but not required
❗ No technical, programming, or business analysis background is needed
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