Underdahl B. Business Process Management For Dummies 2011

Textbook in PDF format

In today’s dynamic business environment, your organization needs to be ready to turn signals from the marketplace into strategic plays. BPM helps you quickly find and execute on missed opportunities trapped inside day-to-day operational processes. By unleashing the power of technology as a competitive advantage, your entire enterprise becomes far more agile, helping you meet your goals. BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service. Get your copy of Business Process Management For Dummies, IBM Limited Editio