| Bonus Resources.txt | 102.4 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
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| 1 - Introduction for Customer Service Executive | |||
| 1 - What is Customer Service Real-Company Examples Explained.mp4 | 16.6 MB | ||
| 10 - Technical Support vs Customer Support – Key Differences Explained.mp4 | 20.8 MB | ||
| 2 - Customer Support vs Customer Service Roles, Examples & Differences.mp4 | 19.4 MB | ||
| 2 - Essential English Skills for Customer Service | |||
| 11 - How to introduce yourself during a cold call for customer care service.mp4 | 14.6 MB | ||
| 12 - Understanding an Angry Customer – How to Handle Difficult Customers Professional.mp4 | 7.7 MB | ||
| 13 - How to Apologize for a Big Mistake – Professional Customer Service English.mp4 | 6.4 MB | ||
| 14 - Going Above and Beyond in Customer Service – Best Practices.mp4 | 8.9 MB | ||
| 15 - Handling Customer Complaints & Calming Difficult Customers – Customer Service.mp4 | 5.9 MB | ||
| 16 - Professional Phrases for Dealing with Angry & Rude Customers.mp4 | 7.6 MB | ||
| 17 - How to Deny a Customer a Service or Product – Professional Customer Service.mp4 | 7.8 MB | ||
| 18 - Explaining Bad News to Customers – Professional Customer Service English.mp4 | 6.8 MB | ||
| 19 - Customer Service Follow-Up & Confirmation – Professional Communication Skills.mp4 | 9.5 MB | ||
| 20 - How to Close a Customer Service Call Professionally.mp4 | 6.7 MB | ||
| 3 - Zendesk Complete Course – Customer Service & Support from Beginner to Advanced | |||
| 21 - How to Set Up and Install Zendesk.mp4 | 15.9 MB | ||
| 22 - Zendesk Interface Explained & Complete Dashboard & Navigation Guide.mp4 | 2.8 MB | ||
| 23 - Zendesk Tickets to Create, Manage & Resolve Customer Support Tickets.mp4 | 14 MB | ||
| 24 - How Zendesk Support Works & Complete Customer Service Guide.mp4 | 2.3 MB | ||
| 25 - Zendesk Automation & Automate Tickets, Notifications & Workflows.mp4 | 9.3 MB | ||
| 4 - Voice Process Training – Customer Service, Call Handling & BPO Skills | |||
| 26 - Call Opening Techniques Professional.mp4 | 4.8 MB | ||
| 27 - Customer Verification Techniques.mp4 | 6.3 MB | ||
| 28 - Active Listening in Customer Service.mp4 | 4.3 MB | ||
| 29 - Call Hold Procedure Professionally.mp4 | 1.9 MB | ||
| 30 - Call Transfer Procedure.mp4 | 2 MB | ||
| 31 - Handle & Escalate Customer Issues.mp4 | 1.9 MB | ||
| 32 - Call Closing Techniques.mp4 | 1.6 MB | ||
| 5 - Non-Voice Customer Support | |||
| 33 - Handle Customer Emails Professionally.mp4 | 2.1 MB | ||
| 34 - Handle Customer Chats Professionally.mp4 | 5.2 MB | ||
| 35 - Ticket-Based Customer Support.mp4 | 3.6 MB | ||
| 36 - Grammar for Customer Service Emails.mp4 | 1.6 MB | ||
| 37 - Customer Service Email Templates.mp4 | 1.4 MB | ||
| 38 - Live Chat Support Process.mp4 | 7.2 MB | ||
| 39 - SLA in Customer Service.mp4 | 1.1 MB | ||
| 40 - Multiple Chat Support & Handle Multiple Customers at Once.mp4 | 749.5 KB | ||
| 41 - Customer Service Documentation.mp4 | 503.4 KB | ||
| 42 - Customer Service Productivity Tips – Work Faster & Improve Performance.mp4 | 1.2 MB | ||
| 6 - Customer Handling Techniques – Communication & Problem-Solving Skills | |||
| 43 - Firing a Customer Professionally.mp4 | 4.9 MB | ||
| 44 - Dealing with Harsh Customers.mp4 | 1014.7 KB | ||
| 45 - Dealing with Impatient Customers.mp4 | 3.2 MB | ||
| 46 - Refund Requests in Customer Service.mp4 | 969.6 KB | ||
| 47 - Handling Customer Replacement Requests.mp4 | 874.6 KB | ||
| 48 - Explain Delays Professionally.mp4 | 878.8 KB | ||
| 49 - Handle Wrong Product Complaints.mp4 | 2.7 MB | ||
| 50 - Handling Customer Account Issues.mp4 | 879.7 KB | ||
| 51 - Handle Payment Issues.mp4 | 1.9 MB | ||
| 52 - Resolve Customer Complaints Professionally.mp4 | 1.5 MB | ||
| 3 - What is BPO BPO Explained with Real Company Examples Customer Service.mp4 | 20.5 MB | ||
| 4 - Voice vs Non-Voice Jobs in BPO Roles, Skills & Examples.mp4 | 25.2 MB | ||
| 5 - Domestic and International BPO Process Explained Complete Guide.mp4 | 66.7 MB | ||
| 6 - Inbound vs Outbound Customer Support – Complete Guide.mp4 | 18.4 MB | ||
| 7 - Front Office vs Back Office in BPO Complete Guide.mp4 | 21.4 MB | ||
| 8 - What is a Process Associate Roles, Responsibilities & Examples.mp4 | 13.7 MB | ||
| 9 - Customer Service Executive Role & Responsibilities.mp4 | 11.6 MB |
Customer Service Executive Course – A to Z 100% Course
https://WebToolTip.com
Published 9/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 36m | Size: 426.55 MB
Master Customer Service, Customer Support, BPO, Communication, Email & Chat Skills to Start Your Customer Service Career
What you'll learn
Discover powerful customer service strategies to delight customers and exceed their expectations.
Learn how to create exceptional customer experiences that make your business stand out from competitors.
Build strong customer relationships that increase customer satisfaction, loyalty, retention, and repeat business.
Master essential customer service skills, including professional communication, active listening, empathy, and problem-solving.
Learn effective techniques for handling difficult customers, complaints, and challenging situations with confidence.
Discover creative ways to turn everyday customer interactions into memorable experiences.
Develop a customer-first mindset that helps you consistently deliver outstanding service.
Learn how to empower your team and employees to provide excellent customer support and service.
Generate new ideas to improve your company's customer experience and service quality.
Build a culture of exceptional service that encourages customers to recommend your business to others.
Requirements
No prior customer service experience is required — this course is suitable for complete beginners.
A basic understanding of English and the ability to communicate with customers is helpful.
No formal qualifications or previous customer service training are necessary.
Learners should have access to a computer, tablet, or smartphone with an internet connection.
A willingness to learn, practice customer service skills, and improve the customer experience is all you need.
This course is ideal for customer service executives, customer support representatives, sales professionals, team leaders, managers, business owners, and anyone who works with customers.
Beginners and experienced professionals can both benefit from the practical customer service strategies, communication techniques, complaint-handling skills, and customer experience principles covered in this course.
| torrent name | size | uploader | age | seed | leech |
|---|---|---|---|---|---|
| 963.1 MB | freecoursewb | 1 month | 5 | 2 | |
| 883.8 MB | freecoursewb | 1 month | 14 | 5 | |
| 911.9 MB | freecoursewb | 2 months | 0 | 0 | |
| 876.1 MB | freecoursewb | 4 months | 0 | 1 | |
| 1.7 GB | freecoursewb | 5 months | 6 | 0 |
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