| Bonus Resources.txt | 102.4 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| ~Get Your Files Here ! | |||
| 1 - Welcome | |||
| 1. ITIL4_Foundation_Exam_Guide_print-friendly.pdf | 83.4 KB | ||
| 1. ITIL4_Glossary_of_Terms.docx | 40 KB | ||
| 1. Welcome to the Course.mp4 | 119.8 MB | ||
| 10 - Domain 5 Value Streams Through the Chain | |||
| 11 - Domain 5 A Worked Value Stream | |||
| 10. A Worked Value Stream.html | 24.6 KB | ||
| 12 - Domain 6 Supplier and IT Asset Management | |||
| 11. Supplier and IT Asset Management.html | 24.8 KB | ||
| 13 - Domain 6 IT Asset, CI, and Event | |||
| 12. IT Asset, CI, and Event.html | 24.2 KB | ||
| 14 - Domain 7 The Continual Improvement Model | |||
| 13. The Continual Improvement Model.html | 24.3 KB | ||
| 15 - Domain 7 The Three Change Types | |||
| 14. The Three Change Types.html | 25 KB | ||
| 16 - Domain 7 Prioritization and Escalation | |||
| 15. Prioritization and Escalation.html | 24.3 KB | ||
| 17 - Domain 7 Problem Control vs Error Control | |||
| 16. Problem Control vs Error Control.html | 25.2 KB | ||
| 18 - Domain 7 Request Fulfillment in Practice | |||
| 17. Request Fulfillment in Practice.html | 24.5 KB | ||
| 19 - Domain 7 Service Level Management | |||
| 18. Service Level Management.html | 24.1 KB | ||
| 2 - Domain 1 What a Service Actually Is | |||
| 1. What a Service Actually Is.html | 24.3 KB | ||
| 2. What a Service Actually Is.mp4 | 64.1 MB | ||
| 20 - Practice Exams | |||
| 1. Practice Exam 1 - Easy Difficulty.html | 140.2 KB | ||
| 2. Practice Exam 2 - Moderate Difficulty.html | 144 KB | ||
| 3 - Domain 1 Outcome vs Output, Result vs Deliverable | |||
| 2. Outcome vs Output, Result vs Deliverable.html | 24.2 KB | ||
| 4 - Domain 1 Service Offering and Its Components | |||
| 10. The Service Relationship.mp4 | 64.6 MB | ||
| 11. Guiding Principles Overview.mp4 | 59.3 MB | ||
| 3. Service Offering and Its Components.html | 24.6 KB | ||
| 5 - Domain 2 Focus on Value Above All Else | |||
| 12. Focus on Value Above All Else.mp4 | 55.8 MB | ||
| 13. Start Where You Are -- Assess and Reuse.mp4 | 65.5 MB | ||
| 14. Progress Iteratively.mp4 | 57.8 MB | ||
| 4. Focus on Value Above All Else.html | 24 KB | ||
| 6 - Domain 2 Collaborate, Promote Visibility | |||
| 15. Collaborate, Promote Visibility.mp4 | 57.1 MB | ||
| 16. Think and Work Holistically.mp4 | 56.5 MB | ||
| 17. Keep It Simple and Practical.mp4 | 53.8 MB | ||
| 5. Collaborate, Promote Visibility.html | 24.2 KB | ||
| 7 - Domain 2 Optimize and Automate | |||
| 18. Optimize and Automate.mp4 | 52.3 MB | ||
| 19. Organizations and People Dimension.mp4 | 62.3 MB | ||
| 20. Information and Technology Dimension.mp4 | 59.4 MB | ||
| 6. Optimize and Automate.html | 23.7 KB | ||
| 8 - Domain 3 Partners and Suppliers Dimension | |||
| 21. Partners and Suppliers Dimension.mp4 | 59.8 MB | ||
| 22. Value Streams, Processes, and PESTLE.mp4 | 61.5 MB | ||
| 23. The Service Value System.mp4 | 56.5 MB | ||
| 7. Partners and Suppliers Dimension.html | 23.7 KB | ||
| 9 - Domain 4 Inside the SVS, Five Components | |||
| 24. Inside the SVS, Five Components.mp4 | 64.1 MB | ||
| 25. Governance and the Anti-Silo SVS.mp4 | 64.6 MB | ||
| 26. The Service Value Chain.mp4 | 57.6 MB | ||
| 8. Inside the SVS, Five Components.html | 23.2 KB | ||
| 9. Service Offering and Its Components.mp4 | 53.5 MB | ||
| 6. Outcome vs Output, Result vs Deliverable.mp4 | 61.8 MB | ||
| 7. Cost and Risk, the Two Sided View.mp4 | 51.1 MB | ||
| 8. Organizations and Products.mp4 | 48.2 MB | ||
| 59. Before Your First Practice Exam.mp4 | 31.5 MB | ||
| 60. After Your First Exam.mp4 | 27.8 MB | ||
| 61. Wrapping Up.mp4 | 18.3 MB | ||
| 3. Customer vs User Roles Explained.mp4 | 60.8 MB | ||
| 4. Quick Check-In.mp4 | 23.1 MB | ||
| 5. Utility and Warranty.mp4 | 56.1 MB | ||
| 55. Service Level Management.mp4 | 65.4 MB | ||
| 56. Quick Check-In.mp4 | 17.2 MB | ||
| 57. Underpinning Agreements and SLAs.mp4 | 65.1 MB | ||
| 58. Capstone, the Practices Together.mp4 | 65.2 MB | ||
| 52. Request Fulfillment in Practice.mp4 | 66.9 MB | ||
| 53. The Service Desk and the SPOC Role.mp4 | 53.6 MB | ||
| 54. Empathy, Experience, Shift-Left.mp4 | 56.7 MB | ||
| 49. Problem Control vs Error Control.mp4 | 57 MB | ||
| 50. Workarounds and Known Errors.mp4 | 52.3 MB | ||
| 51. Service Request Management.mp4 | 61.9 MB | ||
| 46. Prioritization and Escalation.mp4 | 62.4 MB | ||
| 47. Major Incidents and Swarming.mp4 | 59.9 MB | ||
| 48. Problem Management Basics.mp4 | 56.7 MB | ||
| 43. The Three Change Types.mp4 | 56 MB | ||
| 44. Change Authority and Schedule.mp4 | 54.1 MB | ||
| 45. Incident Management Basics.mp4 | 56.2 MB | ||
| 40. The Continual Improvement Model.mp4 | 56.5 MB | ||
| 41. Running Improvement in Practice.mp4 | 60.8 MB | ||
| 42. Change Enablement Purpose.mp4 | 48.9 MB | ||
| 37. IT Asset, CI, and Event.mp4 | 61.5 MB | ||
| 38. Change, Incident, Problem, Error.mp4 | 53 MB | ||
| 39. Continual Improvement Practice.mp4 | 59.4 MB | ||
| 34. Supplier and IT Asset Management.mp4 | 59.4 MB | ||
| 35. Monitoring, Events, and Releases.mp4 | 66.5 MB | ||
| 36. Configuration and Deployment.mp4 | 65.3 MB | ||
| 30. A Worked Value Stream.mp4 | 57.7 MB | ||
| 31. Quick Check-In.mp4 | 19.9 MB | ||
| 32. ITIL4_Practices_Breakdown.docx | 37.7 KB | ||
| 32. The 34 Practice Landscape.mp4 | 65.9 MB | ||
| 33. Information Security and Relationships.mp4 | 71.1 MB | ||
| 27. Value Streams Through the Chain.mp4 | 62.8 MB | ||
| 28. Value Chain Activities, Part One.mp4 | 58.4 MB | ||
| 29. Value Chain Activities, Part Two.mp4 | 57.1 MB | ||
| 9. Value Streams Through the Chain.html | 24.3 KB |
ITIL 4 Foundations Masterclass - 2026 Exam Prep
https://WebToolTip.com
Published 6/2026
Created by Jacob Bushong
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All Levels | Genre: eLearning | Language: English | Duration: 61 Lectures ( 6h 19m ) | Size: 3.4 GB
Complete ITIL 4 certification prep: all 7 domains - key concepts of service management, and more
What you'll learn
⚡ Understand and apply key concepts of service management concepts including core definitions and creating value with services
⚡ Evaluate service relationships in the context of key concepts of service management
⚡ Understand and apply the seven guiding principles concepts including nature, use, and interaction and the seven principles
⚡ Understand and apply the four dimensions of service management concepts including the four dimensions
⚡ Understand and apply the service value system (svs) concepts including the service value system
⚡ Understand and apply the service value chain concepts including the value chain and value streams and the six activities
⚡ Understand purpose and key terms of 15 practices: additional practices — purpose only, seven key-term definitions
⚡ Understand and apply seven practices in depth concepts including improvement and change and incident and problem
⚡ Evaluate requests, support, and service levels in the context of seven practices in depth
⚡ Practice with exam-style questions designed to mirror the difficulty and format of the ITIL 4 exam
Requirements
❗ No specific prerequisites required. Some familiarity with ITIL 4-related concepts is helpful but not mandatory — this course teaches everything from the ground up.
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| 3 GB | freecoursewb | 13 hours | 0 | 0 | |
| 901.7 MB | freecoursewb | 5 months | 0 | 0 | |
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