| 1 - Course Introduction and Overview.mp4 | 25 MB | ||
| 10 - 4th Dimensions.mp4 | 8.1 MB | ||
| 11 - The ITIL Service Value System SVS.mp4 | 15.4 MB | ||
| 12 - Service Relationships and Service Value Chains.mp4 | 34.8 MB | ||
| 13 - Service Strategy Overview and Key Concepts.mp4 | 24 MB | ||
| 14 - Service Design Overview and Key Concepts.mp4 | 18.2 MB | ||
| 15 - Service Transition Overview and Key Concepts.mp4 | 36.3 MB | ||
| 16 - Service Operation Overview and Key Concepts.mp4 | 23.9 MB | ||
| 17 - Continual Service Improvement Overview and Key Concepts.mp4 | 31.3 MB | ||
| 18 - Introduction to ITIL Guiding Principles.mp4 | 38.9 MB | ||
| 19 - Focus on Value.mp4 | 33.5 MB | ||
| 2 - What is ITIL and Why is it Important.mp4 | 26.9 MB | ||
| 20 - Start Where You Are.mp4 | 49.6 MB | ||
| 21 - Progress Iteratively with Feedback.mp4 | 65.7 MB | ||
| 22 - Collaborate and Promote Visibility.mp4 | 49.8 MB | ||
| 23 - Think and Work Holistically.mp4 | 29.7 MB | ||
| 24 - Keep It Simple and Practical.mp4 | 36.4 MB | ||
| 25 - Optimize and Automate.mp4 | 61.8 MB | ||
| 26 - Overview of ITIL Practices.mp4 | 57 MB | ||
| 27 - Service Level Management.mp4 | 40.7 MB | ||
| 28 - Incident Management.mp4 | 27.6 MB | ||
| 29 - Problem Management.mp4 | 11.2 MB | ||
| 3 - Evolution of ITIL From v3 to v4.mp4 | 37.6 MB | ||
| 30 - Change Control and Release Management.mp4 | 37.8 MB | ||
| 31 - Service Request Management.mp4 | 18.5 MB | ||
| 32 - Service Desk.mp4 | 15 MB | ||
| 33 - Continual Service Improvement.mp4 | 11.5 MB | ||
| 34 - Overview of the ITIL v4 Foundation Exam.mp4 | 8.2 MB | ||
| 35 - Course Recap andFinalThoughts.mp4 | 7 MB | ||
| 4 - Key Concepts and Principles of ITIL v4.mp4 | 33.5 MB | ||
| 5 - Introduction to Service Management.mp4 | 27.4 MB | ||
| 6 - The Four Dimensions of Service Management.mp4 | 58.5 MB | ||
| 7 - First Dimensions.mp4 | 12.8 MB | ||
| 8 - 2nd Dimensions.mp4 | 18.1 MB | ||
| 9 - 3rd Dimensions.mp4 | 18.5 MB | ||
| Bonus Resources.txt | 409.6 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| ▲ 37 total files | |||
Itil V4 Foundation Essentials For It Service Excellence
https://DevCourseWeb.com
Published 12/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.03 GB | Duration: 2h 19m
Master ITIL 4 Foundation: Transforming Organizations through IT Service Optimization and Effective Service Management.
What you'll learn
Get a comprehensive understanding of ITIL v4, its key concepts, and the importance of IT Service Management (ITSM) in modern organizations.
Understand the evolution of ITIL from v3 to v4, understanding the key changes and improvements in the latest version.
Service Management Concepts.
Explore the guiding principles of ITIL v4.
Explore to various ITIL practices.
Dive insights into the ITIL SVS, which encompasses the guiding principles, governance, service value chain, and practices
Delve into each stage of the service lifecycle: service strategy, service design, service transition, service operation, and continual service improvement.
Gain guidance on preparing for the ITIL v4 Foundation exam.
and much more
Requirements
Willingness or Interest to learn about ITIL v4 Foundation
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