| 1 - Course Introduction.mp4 | 29.8 MB | ||
| 10 - Why We do business.mp4 | 9.6 MB | ||
| 11 - 1What is an ERP System.txt | 0 B | ||
| 11 - 2What is an ERP System.txt | 102.4 B | ||
| 11 - GroStore Company.mp4 | 31.2 MB | ||
| 12 - 5 of the Biggest Information Technology Failures and Scares.txt | 102.4 B | ||
| 12 - IT Department.mp4 | 53.8 MB | ||
| 12 - The 5 Most Common IT Problems Businesses Face.txt | 0 B | ||
| 13 - Complex Relationship.mp4 | 37.1 MB | ||
| 14 - Service Value and Value cocreation.mp4 | 40.9 MB | ||
| 15 - Service Management.mp4 | 49.7 MB | ||
| 16 - Service Provision.mp4 | 56.2 MB | ||
| 17 - Service Offering.mp4 | 25.8 MB | ||
| 18 - Utility and Warranty.mp4 | 9.7 MB | ||
| 19 - End of Section.mp4 | 6.4 MB | ||
| 2 - General Information.mp4 | 43.6 MB | ||
| 20 - Four Dimensions Part 1.mp4 | 23.4 MB | ||
| 21 - Four Dimensions Part 2.mp4 | 17.2 MB | ||
| 22 - Organization and People.mp4 | 25.4 MB | ||
| 22 - Organizational Structure.txt | 102.4 B | ||
| 23 - Information and Technology.mp4 | 44.6 MB | ||
| 24 - Partners and Suppliers.mp4 | 30.7 MB | ||
| 25 - Value Stream and Processes.mp4 | 26.3 MB | ||
| 26 - External Factors.mp4 | 22.3 MB | ||
| 27 - Internal and External Factors Recap.mp4 | 20.9 MB | ||
| 28 - End of Section.mp4 | 3.9 MB | ||
| 29 - Intro to SVS.mp4 | 12.4 MB | ||
| 3 - Legal Disclaimer.html | 2.3 KB | ||
| 30 - Service Value System.mp4 | 26.6 MB | ||
| 31 - SVS Organization Silos.mp4 | 21.6 MB | ||
| 32 - End of Section.mp4 | 5.6 MB | ||
| 33 - Intro to SVC.mp4 | 12.1 MB | ||
| 34 - Service Value Chain.mp4 | 19.8 MB | ||
| 35 - Engage.mp4 | 80.6 MB | ||
| 36 - Plan.mp4 | 28.2 MB | ||
| 37 - Design and Transition.mp4 | 13.9 MB | ||
| 38 - ObtainBuild.mp4 | 9.5 MB | ||
| 39 - Deliver and Support.mp4 | 15.9 MB | ||
| 4 - ITIL 4 Foundation Important abbreviations and definitions.html | 204.8 B | ||
| 40 - Improve.mp4 | 8.8 MB | ||
| 41 - Service Value Chain Summary.mp4 | 6.3 MB | ||
| 42 - End of Section.mp4 | 7.8 MB | ||
| 43 - Intro to Practices.mp4 | 3.8 MB | ||
| 44 - ITIL 4 Practices Categories.mp4 | 7.9 MB | ||
| 45 - Recall the Purpose of Some Practices.mp4 | 50.5 MB | ||
| 46 - ITIL Terms Definitions.mp4 | 5.5 MB | ||
| 47 - Practices in Details.mp4 | 2 MB | ||
| 48 - Continual Improvement.mp4 | 51 MB | ||
| 49 - Change Enablement.mp4 | 34 MB | ||
| 5 - Industrial Revolution.mp4 | 30.7 MB | ||
| 5 - Industrial Revolution.txt | 0 B | ||
| 50 - Incidnet Management.mp4 | 42 MB | ||
| 51 - Problem Management.mp4 | 45.2 MB | ||
| 52 - Service Desk.mp4 | 33.5 MB | ||
| 53 - Service Request Management.mp4 | 19.3 MB | ||
| 54 - Service Level Management.mp4 | 41.8 MB | ||
| 55 - End of Section.mp4 | 6.2 MB | ||
| 56 - Guiding Principles Part 1.mp4 | 41.9 MB | ||
| 57 - Guiding Principles Part 2.mp4 | 43.4 MB | ||
| 58 - End of Section.mp4 | 4 MB | ||
| 59 - Govenance in ITIL 4.mp4 | 24.5 MB | ||
| 6 - ITIL History.mp4 | 14.5 MB | ||
| 6 - ITIL History.txt | 0 B | ||
| 60 - Governance Examples.mp4 | 12.9 MB | ||
| 61 - End of Section.mp4 | 5.6 MB | ||
| 61 - ISO90012015.txt | 0 B | ||
| 61 - What is COBIT.txt | 102.4 B | ||
| 61 - What is ISO 27001.txt | 0 B | ||
| 62 - Continual Improvement.mp4 | 8.4 MB | ||
| 63 - Continual Improvement Model.mp4 | 26.5 MB | ||
| 64 - End of Section.mp4 | 5.2 MB | ||
| 65 - Create the Value Stream for New Service.mp4 | 45.8 MB | ||
| 65 - RACI MODEL.txt | 0 B | ||
| 66 - New Service Value Stream Step 1.mp4 | 75.4 MB | ||
| 67 - New Service Value Stream Step 2.mp4 | 77.9 MB | ||
| 68 - New Service Value Stream Step 3.mp4 | 72.5 MB | ||
| 69 - New Service Value Stream Step 4.mp4 | 81.8 MB | ||
| 69 - What is a Kanban Board.txt | 0 B | ||
| 7 - ITIL 4 Foundation Exam Structure.html | 409.6 B | ||
| 70 - New Service Value Stream Step 5.mp4 | 56.2 MB | ||
| 71 - New Service Value Stream Step 6.mp4 | 64.1 MB | ||
| 8 - Course Structure.mp4 | 29.8 MB | ||
| 9 - Key Concepts of Service Management.mp4 | 4.9 MB | ||
| Bonus Resources.txt | 409.6 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| ▲ 85 total files | |||
Itil 4 Foundation Certification And Implementation Course
https://DevCourseWeb.com
Published 11/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.90 GB | Duration: 4h 21m
Many visual examples, cases, and full implementation scenarios
What you'll learn
Understanding ITIL 4 Foundation concepts and components
Understand your role and responsibilities regarding IT Service Management
Understand aspects of implementing ITIL processes and creating a cycle of continuous improvement.
Identify the sub-activities for each best practice process
Grasp the Ideas behind ITIL 4 and its components, how they work together and how to implement them separatly
Establish a Value Stream to Create a New Service
Requirements
You must be working in the field of information technology
No programming experience needed
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